Field

Responsibility.

Who carries which decision?

I sort out roles and decision paths before positions are filled.

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Situations

Sound familiar?

Owner“Right now nothing happens without me.”
Responsibility“Two people think it’s their call. So nothing gets decided at all.”
Position“The position is open. Nobody has asked whether we still need the job done.”
Team“Marketing isn’t delivering, and yet we’ve got good people in there.”

What is different afterwards

  • Every decision has a name, and everyone knows it.
  • What only the owner can decide stays with the owner.

Projects

Settle who is responsibleOrganisational consulting. Before the next position is filled.Arrange the successionBusiness succession. Before the handover.

Decisions

Decisions made here include, for example:

  • Which decisions does the owner hand over, and to whom?
  • Who decides when two people feel responsible?
  • Up to what amount may someone approve on their own?
  • Do we refill the position, or does the task go away?
  • Add a management layer or stay flat?
  • Who takes over if the owner is unavailable?
  • Family, staff or a sale: how is the succession arranged?
  • Who is responsible internally for the service provider?
  • Which meeting gets cut?
  • What is someone measured by, and who tells them?

Is one of these on your desk?

Seven questions to a fit call

Decided

A coordinator brings marketing and sales together and sets the deadlines.

What gets started gets finished. Revenue and margin went up.

Forensic

Position

A short text in which I take a stand on this field:

Under pressure, whatever happens to be there decides.Each one costs money. None of them answers the question that was due first.

Conversation

Tell me what is coming up.

Twenty minutes, free of charge, nothing to prepare. You describe your situation, I tell you whether and where I would start. You know what a format costs before we begin.

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How the call works